Make something that matters. Over 9 million people trust Citizen to keep them safe. Citizen is defining mobile personal safety to make the world a safer place. Can your talents and passion help push us forward?


Powered by people who believe in a better world.

Having the right people on your team is crucial when you’re building something with a direct impact on people’s everyday lives.

The people who make up Citizen have built product in technology in the past at Instagram, Square, Uber, and Google; worked in emergency response as volunteer EMTs and firefighters; and made communities safer as violence interrupters in crime dense neighborhoods. Their different backgrounds and their shared ambition, critical thinking, and excitement help us create a product and world we believe in.

Everything we do at Citizen, we do with the big picture in mind. We take the time to make sure candidates fully understand our mission from multiple perspectives. We are scaling quickly, but also consider every new hire strategically and thoughtfully. If you feel the same way about looking for new opportunities, we’d love to talk.

Citizen is a game changer for public safety. Up until now, we relied only on first responders to provide safety to you. That’s not the way it’s supposed to work. Cops can’t do it alone, and firefighters can’t do it alone. Citizen allows you to collaborate with your community to ensure public safety.

Citizen is on a mission to make your world a safer place.

We’ve helped more than 9 million people across 60+ cities stay safer. And we’re just getting started. We have big plans for Citizen — here are some of the things we’ll be working on to bring them to life.

Bringing Citizen to cities that need it most.

Setting up in a new city means investing in learning the local emergency response systems, familiarizing ourselves with the communities we’ll be serving, mapping out a network of radio towers, and working together with city officials and residents. It’s a complex process, but we don’t shy away from a challenge when it comes to bringing Citizen to as many people as possible.

Every alert and update on Citizen is screened and vetted by real people, so we don’t spread misinformation. All comments on the app are moderated.

Delivering life-saving information faster. 

Seconds can make all the difference. We’ve built AI-enabled proprietary technology that allows us to efficiently process multiple streams of verified 911 data and give our users real-time alerts.

Citizen uses location data to route real-time safety alerts to users. We have never and will never share data or use it to advertise. Keeping people safe includes keeping their data safe — and earning their trust every day.

Don't Be Afraid to Hold Each Other Accountable

Fireside chats with featured speakers, a weekly Q&A with the CEO, a monthly book club, and 100% reimbursement for work-related books.

Citizen covers 90% of your health, dental, and vision care.

For salaried employees, nine company holidays and unlimited paid time off. For hourly employees, 13 days of PTO and overtime eligibility.

Commute to and from the office with pre-tax commuter card benefits.

Careers

<h2>About Citizen</h2>Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.About the RoleWe’re seeking a Product Manager to lead Citizen’s core product initiatives. This individual will focus on enhancing our current experience and building new features from the ground up. This role is versatile. You’ll oversee projects across the Citizen notification logic, onboarding, and the video-watching experience. Millions of people use Citizen to get real-time information that helps them live safely. This role will focus on optimizing how people get this information quickly and effectively – with a hint of entertainment thrown in. This person will drive the next generation of Citizen's platform, empowering communities to stay informed and safe.This role has the most latitude to drive impact across the entire business. Therefore, collaboration and effective communication are essential as you work with designers, engineers, marketers, and data scientists to deliver impactful products. A passion for mission-oriented work is highly valued. Above all, this person must think from a customer-first perspective and be an advocate for Citizen users across the country. <h3>Requirements</h3><ul style="min-height:1.5em"><li>Bachelor’s Degree in a technical field, or the equivalent experience</li><li>6+ years experience total, with 2+ years having worked on consumer products</li><li>Practical knowledge of native app development on iOS and Android</li><li>Experience writing product specification documents and project management</li></ul>Salary Range &amp; BenefitsThe below represents the expected salary range for this position in New York, New York. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.Salary Range: $185,000 to $205,000 annually + equity + benefitsCitizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock option plan, commuter benefits, and various wellness perks.Citizen is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.<h2>EEOC &amp; Diversity Statement</h2>Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.If you don’t meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.

ABOUT CITIZEN

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.

Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.

About the Role

We’re seeking a Product Manager to lead Citizen’s core product initiatives. This individual will focus on enhancing our current experience and building new features from the ground up. This role is versatile. You’ll oversee projects across the Citizen notification logic, onboarding, and the video-watching experience. 

Millions of people use Citizen to get real-time information that helps them live safely. This role will focus on optimizing how people get this information quickly and effectively – with a hint of entertainment thrown in. This person will drive the next generation of Citizen's platform, empowering communities to stay informed and safe.

This role has the most latitude to drive impact across the entire business. Therefore, collaboration and effective communication are essential as you work with designers, engineers, marketers, and data scientists to deliver impactful products. A passion for mission-oriented work is highly valued. Above all, this person must think from a customer-first perspective and be an advocate for Citizen users across the country. 


REQUIREMENTS

 - Bachelor’s Degree in a technical field, or the equivalent experience

 - 6+ years experience total, with 2+ years having worked on consumer products

 - Practical knowledge of native app development on iOS and Android

 - Experience writing product specification documents and project management

Salary Range & Benefits

The below represents the expected salary range for this position in New York, New York. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.

Salary Range: $185,000 to $205,000 annually + equity + benefits

Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock option plan, commuter benefits, and various wellness perks.

Citizen is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.


EEOC & DIVERSITY STATEMENT

Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.

If you don’t meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.

Senior Product Manager

<h2>About Citizen</h2>Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.<h2>About the Role</h2>As a Product Designer on our Enterprise team, you’ll collaborate with Product, Engineering, and GTM partners to help shape the future of safety tooling used by Fortune 500 companies and top media organizations.The Enterprise product is in its early stages, and this is a great opportunity for a designer who’s excited to contribute to the foundation of something new, iterate quickly, and grow alongside a fast-moving team.We highly recommend including a link to your portfolio in your application alongside any passwords if applicable.<h2>Key Responsibilities</h2><ul style="min-height:1.5em"><li>Collaborate with PM and Engineering to design features that support enterprise users</li><li>Create wireframes, user flows, and polished designs in Figma</li><li>Support research efforts and help translate insights into design decisions</li><li>Deliver production-ready specs and assist with QA during development</li><li>Iterate based on user feedback and business input</li><li>Contribute to the evolution of the Enterprise design system</li></ul><h3>Success in 6 Months Looks Like:</h3><ul style="min-height:1.5em"><li>Contributed to the launch of core Enterprise features</li><li>Delivered designs that are actively used by large organizations to manage safety workflows</li><li>Helped improve usability and consistency across internal tools Supported the refinement of our internal design system</li></ul><h2>Qualifications &amp; Skills</h2><h3>Required:</h3><ul style="min-height:1.5em"><li>3+ years of experience designing web-based enterprise products or internal tools</li><li>Comfortable working closely with engineers and PMs to deliver polished, usable designs</li><li>Familiar with using design systems and contributing to component libraries</li><li>Experience working in cross-functional environments where priorities shift quickly</li><li>Strong Figma skills (Auto Layout, Components, Prototypes)</li></ul><h3>Preferred (Nice-to-Have):</h3><ul style="min-height:1.5em"><li>Bonus: exposure to designing map-based or real-time interfaces</li></ul>Compensation: $130,000 – $160,000 annually, depending on experience and qualifications<h2>EEOC &amp; Diversity Statement</h2>Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.If you don’t meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.

ABOUT CITIZEN

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.

Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.


ABOUT THE ROLE

As a Product Designer on our Enterprise team, you’ll collaborate with Product, Engineering, and GTM partners to help shape the future of safety tooling used by Fortune 500 companies and top media organizations.

The Enterprise product is in its early stages, and this is a great opportunity for a designer who’s excited to contribute to the foundation of something new, iterate quickly, and grow alongside a fast-moving team.

We highly recommend including a link to your portfolio in your application alongside any passwords if applicable.


KEY RESPONSIBILITIES

 - Collaborate with PM and Engineering to design features that support enterprise users

 - Create wireframes, user flows, and polished designs in Figma

 - Support research efforts and help translate insights into design decisions

 - Deliver production-ready specs and assist with QA during development

 - Iterate based on user feedback and business input

 - Contribute to the evolution of the Enterprise design system


SUCCESS IN 6 MONTHS LOOKS LIKE:

 - Contributed to the launch of core Enterprise features

 - Delivered designs that are actively used by large organizations to manage safety workflows

 - Helped improve usability and consistency across internal tools
   Supported the refinement of our internal design system


QUALIFICATIONS & SKILLS


REQUIRED:

 - 3+ years of experience designing web-based enterprise products or internal tools

 - Comfortable working closely with engineers and PMs to deliver polished, usable designs

 - Familiar with using design systems and contributing to component libraries

 - Experience working in cross-functional environments where priorities shift quickly

 - Strong Figma skills (Auto Layout, Components, Prototypes)


PREFERRED (NICE-TO-HAVE):

 - Bonus: exposure to designing map-based or real-time interfaces

Compensation: $130,000 – $160,000 annually, depending on experience and qualifications


EEOC & DIVERSITY STATEMENT

Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.

If you don’t meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.

Product Designer, Enterprise

<h2>About Citizen</h2>Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.About the Role:We are seeking an experienced Data Scientist, Machine Learning to lead initiatives and drive the development of key, net-new features. As the lead ML expert with analytics capabilities, you will be responsible for spearheading projects such as real-time audio transcription, relevance detection, and the conversion of unstructured information into structured content. Your expertise will guide prioritization and impact analysis across ML initiatives, while also identifying opportunities to leverage new AI/ML tooling within our workflow. Furthermore, you will play a pivotal role in enhancing the rigor and accuracy of our predictive analytics, enabling us to predict users who are heading towards significant events, such as converting to paid plans or churning. If you are a proactive and innovative individual with a passion for both analytics and machine learning and a track record of delivering impactful solutions, we invite you to join our team and help shape the future of our organization.<h3>Our Challenges:</h3><ul style="min-height:1.5em"><li>Scaling: We have one of the fastest-growing organic user bases in key metropolitan areas, and have expanded to multiple other cities. We are focused on the nationwide launch and the need to support that scale. </li><li>Bursting: We designed our infrastructure to scale without notice in case of a spontaneous incident where we need to inform our entire user base. On significant events, we see over a million simultaneously connected clients and their associated live streams. The core systems need to be able to efficiently support these traffic patterns and continue to scale to millions of more users in the future.</li><li>Machine learning: We process thousands of hours of audio every day looking for incidents that impact our users’ safety. To do this at scale, we plan to build ML models for audio analysis and targeting using the current state of the art from academia.</li><li>Analytics: We want to alert users to the incidents that matter to them, in a way that scales across different geographic densities and demographics.</li><li>Mobile video streaming: Our app will ingest high-quality video at low-latency, transcode, and redistribute the video to external media outlets seamlessly.</li></ul><h3>Our Stack - languages and technologies we use and teach</h3><ul style="min-height:1.5em"><li>Services: Go for transactional systems; Python for analytical systems</li><li>Datastores: Cassandra, MySQL, Redis, Google PubSub</li><li>Infrastructure: Kubernetes on Google Cloud</li></ul><h3>Preferred Qualifications</h3><ul style="min-height:1.5em"><li>Computer Science degree or Machine Learning related degree; or equivalent work experience in the field</li><li>Good theoretical grounding in core Machine Learning concepts and techniques</li><li>Experience with a number of ML techniques and frameworks, e.g. data discretization, normalization, sampling, linear regression, decision trees, SVMs, deep neural networks, etc</li><li>3+ years experience leading and delivering effective ML solutions for production use cases</li></ul>Salary Range &amp; Benefits:The below represents the expected salary range for this position in New York, New York. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.Salary Range: $160,000-$205,000 annually + equity + benefitsCitizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock option plan, commuter benefits, and various wellness perks.<h2>EEOC &amp; Diversity Statement</h2>Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.If you don’t meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.

ABOUT CITIZEN

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.

Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.

About the Role:

We are seeking an experienced Data Scientist, Machine Learning to lead initiatives and drive the development of key, net-new features. As the lead ML expert with analytics capabilities, you will be responsible for spearheading projects such as real-time audio transcription, relevance detection, and the conversion of unstructured information into structured content. Your expertise will guide prioritization and impact analysis across ML initiatives, while also identifying opportunities to leverage new AI/ML tooling within our workflow. Furthermore, you will play a pivotal role in enhancing the rigor and accuracy of our predictive analytics, enabling us to predict users who are heading towards significant events, such as converting to paid plans or churning. If you are a proactive and innovative individual with a passion for both analytics and machine learning and a track record of delivering impactful solutions, we invite you to join our team and help shape the future of our organization.


OUR CHALLENGES:

 - Scaling: We have one of the fastest-growing organic user bases in key metropolitan areas, and have expanded to multiple other cities. We are focused on the nationwide launch and the need to support that scale. 

 - Bursting: We designed our infrastructure to scale without notice in case of a spontaneous incident where we need to inform our entire user base. On significant events, we see over a million simultaneously connected clients and their associated live streams. The core systems need to be able to efficiently support these traffic patterns and continue to scale to millions of more users in the future.

 - Machine learning: We process thousands of hours of audio every day looking for incidents that impact our users’ safety. To do this at scale, we plan to build ML models for audio analysis and targeting using the current state of the art from academia.

 - Analytics: We want to alert users to the incidents that matter to them, in a way that scales across different geographic densities and demographics.

 - Mobile video streaming: Our app will ingest high-quality video at low-latency, transcode, and redistribute the video to external media outlets seamlessly.


OUR STACK - LANGUAGES AND TECHNOLOGIES WE USE AND TEACH

 - Services: Go for transactional systems; Python for analytical systems

 - Datastores: Cassandra, MySQL, Redis, Google PubSub

 - Infrastructure: Kubernetes on Google Cloud


PREFERRED QUALIFICATIONS

 - Computer Science degree or Machine Learning related degree; or equivalent work experience in the field

 - Good theoretical grounding in core Machine Learning concepts and techniques

 - Experience with a number of ML techniques and frameworks, e.g. data discretization, normalization, sampling, linear regression, decision trees, SVMs, deep neural networks, etc

 - 3+ years experience leading and delivering effective ML solutions for production use cases

Salary Range & Benefits:

The below represents the expected salary range for this position in New York, New York. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.

Salary Range: $160,000-$205,000 annually + equity + benefits

Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock option plan, commuter benefits, and various wellness perks.


EEOC & DIVERSITY STATEMENT

Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.

If you don’t meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.

Careers

A safer world starts with you.

A mission we believe in.

Powered by people who believe in a better world.

Citizen is on a mission to make your world a safer place.

Bringing Citizen to cities that need it most.

Ensuring accuracy.

Delivering life-saving information faster.

Keeping data safe.

Our values connect us.

Break Down Walls

Don't Be Afraid to Hold Each Other Accountable

Think Big, Start Small

Mission > Team > Individual

Perks that matter.

Stock Options

Growth

Health Benefits

Time Off

Transit

Senior Product Manager

Product Designer, Enterprise

Data Scientist, Machine Learning

Protect your world.