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20Radio Clips

Smoke Emanating From Tenth-Floor Mezzanine Level

128 S Tryon St, Downtown Charlotte, Charlotte

Published · Updated

Resolved· Situation Under Control

Summary

  • Firefighters responded to a reported fire at a building on E John St in Matthews, North Carolina. Crews found no signs of fire on the top mezzanine and are investigating upper levels, using high-rise packs and accessing stairwells for further inspection.

Timeline

Firefighters are releasing additional units from the scene as the situation is under control.

Charlotte FD 1I · 0:30
9-3 command. Go ahead. Are we good to cut loose, second alarm companies? Yeah, 10-4. We had talked through the staging channel that we were cutting them loose. Yeah, I thought I was, I was under the impression they had already been cut loose and were leaving. Roger. I'll make it loud and clear on staging if they're still there. Okay. Command all units, with the exception of the 1s and the 4s, and once Rescue 11 and Ladder 2 come out, all units can go. Clear.
Charlotte FD 1I · 0:07
Alarm, copies, direct, all elevators clear. Unless you need something else, we're on fire. You can go ahead, we're coming over to the lobby.

Firefighters closed Tryon Street between 3rd and 5th.

Charlotte FD 1I · 0:16
Command to alarm. Go ahead, command. Contact CPD, have them shut down Tryon Street between 3rd and 5th. 3rd and 5th. We want to make staging on Tryon Street, direction of travel between 3rd and 5th. Alarm, copy.

Contrary to the initial report, this incident occurred at 128 South Tryon Street.

The address reported for this incident has changed to 128 S Tryon St.

The emergency generator is running properly, and its exhaust is the source of the smoke on the seventh floor.

Charlotte FD 1I · 0:30
Ladder 4 to command. Go ahead. Made emergency generator room. It is fired up and running. Appears to be in good operation. Okay, 10-4. You're pretty certain that exhaust you were dealing with on 7 is coming from that, correct? Correct. Okay, 10-4. The other priority we've got right now is we've got five elevators that are unaccounted for.

Firefighters are preparing to assess the elevators stuck between floors 6 and 10.

Charlotte FD 1I · 0:20
Ladder 2 to 11, you say you're on 45? We're in the lobby right now. We're getting ready to open these fastbacks to get a better judge of where the elevators are set, but we have to check 5 elevators that are between floors. 6 and 10 is what it looks like.

Firefighters have confirmed that no fire was detected.

Charlotte FD 1I · 0:30
Ladder 4. Go ahead. Oliver 2nd, alarm company's arrived. Do you need additional resources up there right now? Negative. We've checked all the way up to floor 10. No signs of fire. We confirmed where the smoke was coming on floor 7 mezzanine. Nothing else to check up here. 4s are making their way back down to the lobby. Okay, I copy. Command Rescue 11. Rescue 11. Do you need assistance verifying the other...

Firefighters have identified vent pipes on the seventh floor as the source of the smoke.

Charlotte FD 1I · 0:31
Ladder 1 to command. Go ahead, ladder 1. We're out on the mezzanine, 5th floor. Looks like there's another mezzanine on this ladder, PSB, where it's coming from. It looks, we can't see the exhaust pipe. It looks like it's exhaust from something. Okay, mezzanine on 7. Ladder 4 to command. Ladder 4, go ahead. Fours are on floor 7. The two vent pipes that we saw before is going to be the source of that smoke now. They were not producing.

Firefighters are checking the basement area for any issues with the backup generator or vent pipes.

Charlotte FD 1I · 0:31
Ladder 4 to command. Go ahead, 4. Let me get a Comfort 2 to check below the first floor into the basement area, to make sure with the backup generator or anything like that, nothing else is just coming out through those vent pipes. Alright, copy. Command Battalion 9. Go ahead. Just copy that, we need to check them below first floor level. 10-4, I got Engine 5 and Engine 2. We'll check it.

Firefighters on the tenth floor report steam or smoke near the first mezzanine level by the crossover bridge.

Charlotte FD 1I · 0:21
Ladder 4 to command. Go ahead. From floor 10 looking down, possibly the first mezzanine level, just to the right of the crosswalk, uh, cross over, uh, bridge, there is steam smoke coming.

Firefighters have partially opened a window on the fifth floor for better access to the mezzanine.

Charlotte FD 1I · 0:16
Ladder 4 to Ladder 1, can you confirm that from where you're at with that mezzanine? Yeah, Chief, the area was probably the best access. We were able to get a window on the fifth floor that led to the mezzanine halfway open. We could get it all open if needed as well.

Firefighters report no signs of fire on the seventh-floor mezzanine.

Charlotte FD 1I · 0:10
Alright, Engine 4, Engine 1, Ladder 1, sparking our way up to you. No signs of fire on 7 on the mezzanine.

Firefighters have reached the seventh floor and are inspecting a mezzanine area with large exhaust vents.

Charlotte FD 1I · 0:14
Alright, we're off on floor 7. We've got a nezzanine area. Large exhaust vents.

Firefighters on the sixth floor report clear conditions but hear alarms above and are continuing their search.

Charlotte FD 1I · 0:13
Ladder 14. Go ahead. We're off on 6, everything's clear, but we can hear audible alarms going off above us. We're going to continue up, see if we can lay eyes on that floor.

The power company is responding to a wider area power failure, not just the building. No smoke or fire detected on the mezzanine.

Charlotte FD 1I · 0:18
Engine 4, go ahead. Ready to be on the phone with the building engineers. Got Duke Power en route as a result of a power failure in the area as well, surrounding the building, not just the building. And you don't have any signs of smoke or fire up on the mezzanine.

Firefighters report a total building power failure and have requested the power company to respond.

Charlotte FD 1I · 0:15
Command on alarm. Go ahead, command. We're going to need Duke Power en route. Evidently got total building failure, but evidently also power failure in the area as well, according to safety as he was en route for the incident. Alarm covers.

Firefighters report that seven elevators are clear in the lobby, with the remaining five likely between floors 6 and 10.

Charlotte FD 1I · 0:22
Rescue 11 to command. Go ahead. 7 out of the 12 elevators are in the lobby, all clear. The other 5 are probably between floors 6 and 10. Okay, I copy.

Firefighters have forced entry to access a stairwell for further investigation.

Charlotte FD 1I · 0:28
Ladder 4 in the air, to Ladder 4, Captain. Ladder 4 is on, Mobile 5, go ahead. What's that stairwell that you guys are seeing? This stairwell. It's come out of the fire control room, come into the lobby, hang a left, and then it'll be right there on the right, tucked in a little alcove. We forced the door to get into the stairwell access.

Firefighters are bringing high-rise packs to the lobby to assist with the response.

Charlotte FD 1I · 0:10
Command Engine 5. Go ahead. Forward to the lobby, you'll be working for Battalion 9. Bringing you high-rise packs. Engine 5, copies.

Firefighters report no signs of fire on the top mezzanine area. Crews are checking upper levels.

Charlotte FD 1I · 0:22
2. Checking for windows on the side there by the overpass. We've got no signs of fire on that top mezzanine area. Alright, I copy. You say you're on phone 2? Engine 4 is on level 3. Ladder 4 and Engine 1 are headed up to level 4. Okay, I copy.

Firefighters have received a report of a fire in a building.

Charlotte FD 1I · 0:08
Larding units responding to 128 South John Street, fill out the box for fire coming from the building, from security. Battalion 1, copy.

A 911 caller has reported an unconfirmed incident at 128 E John St.

Firefighters are releasing additional units from the scene as the situation is under control.

Charlotte FD 1I · 0:30
9-3 command. Go ahead. Are we good to cut loose, second alarm companies? Yeah, 10-4. We had talked through the staging channel that we were cutting them loose. Yeah, I thought I was, I was under the impression they had already been cut loose and were leaving. Roger. I'll make it loud and clear on staging if they're still there. Okay. Command all units, with the exception of the 1s and the 4s, and once Rescue 11 and Ladder 2 come out, all units can go. Clear.
Charlotte FD 1I · 0:07
Alarm, copies, direct, all elevators clear. Unless you need something else, we're on fire. You can go ahead, we're coming over to the lobby.

Firefighters closed Tryon Street between 3rd and 5th.

Charlotte FD 1I · 0:16
Command to alarm. Go ahead, command. Contact CPD, have them shut down Tryon Street between 3rd and 5th. 3rd and 5th. We want to make staging on Tryon Street, direction of travel between 3rd and 5th. Alarm, copy.

Contrary to the initial report, this incident occurred at 128 South Tryon Street.

The address reported for this incident has changed to 128 S Tryon St.

The emergency generator is running properly, and its exhaust is the source of the smoke on the seventh floor.

Charlotte FD 1I · 0:30
Ladder 4 to command. Go ahead. Made emergency generator room. It is fired up and running. Appears to be in good operation. Okay, 10-4. You're pretty certain that exhaust you were dealing with on 7 is coming from that, correct? Correct. Okay, 10-4. The other priority we've got right now is we've got five elevators that are unaccounted for.

Firefighters are preparing to assess the elevators stuck between floors 6 and 10.

Charlotte FD 1I · 0:20
Ladder 2 to 11, you say you're on 45? We're in the lobby right now. We're getting ready to open these fastbacks to get a better judge of where the elevators are set, but we have to check 5 elevators that are between floors. 6 and 10 is what it looks like.

Firefighters have confirmed that no fire was detected.

Charlotte FD 1I · 0:30
Ladder 4. Go ahead. Oliver 2nd, alarm company's arrived. Do you need additional resources up there right now? Negative. We've checked all the way up to floor 10. No signs of fire. We confirmed where the smoke was coming on floor 7 mezzanine. Nothing else to check up here. 4s are making their way back down to the lobby. Okay, I copy. Command Rescue 11. Rescue 11. Do you need assistance verifying the other...

Firefighters have identified vent pipes on the seventh floor as the source of the smoke.

Charlotte FD 1I · 0:31
Ladder 1 to command. Go ahead, ladder 1. We're out on the mezzanine, 5th floor. Looks like there's another mezzanine on this ladder, PSB, where it's coming from. It looks, we can't see the exhaust pipe. It looks like it's exhaust from something. Okay, mezzanine on 7. Ladder 4 to command. Ladder 4, go ahead. Fours are on floor 7. The two vent pipes that we saw before is going to be the source of that smoke now. They were not producing.

Firefighters are checking the basement area for any issues with the backup generator or vent pipes.

Charlotte FD 1I · 0:31
Ladder 4 to command. Go ahead, 4. Let me get a Comfort 2 to check below the first floor into the basement area, to make sure with the backup generator or anything like that, nothing else is just coming out through those vent pipes. Alright, copy. Command Battalion 9. Go ahead. Just copy that, we need to check them below first floor level. 10-4, I got Engine 5 and Engine 2. We'll check it.

Firefighters on the tenth floor report steam or smoke near the first mezzanine level by the crossover bridge.

Charlotte FD 1I · 0:21
Ladder 4 to command. Go ahead. From floor 10 looking down, possibly the first mezzanine level, just to the right of the crosswalk, uh, cross over, uh, bridge, there is steam smoke coming.

Firefighters have partially opened a window on the fifth floor for better access to the mezzanine.

Charlotte FD 1I · 0:16
Ladder 4 to Ladder 1, can you confirm that from where you're at with that mezzanine? Yeah, Chief, the area was probably the best access. We were able to get a window on the fifth floor that led to the mezzanine halfway open. We could get it all open if needed as well.

Firefighters report no signs of fire on the seventh-floor mezzanine.

Charlotte FD 1I · 0:10
Alright, Engine 4, Engine 1, Ladder 1, sparking our way up to you. No signs of fire on 7 on the mezzanine.

Firefighters have reached the seventh floor and are inspecting a mezzanine area with large exhaust vents.

Charlotte FD 1I · 0:14
Alright, we're off on floor 7. We've got a nezzanine area. Large exhaust vents.

Firefighters on the sixth floor report clear conditions but hear alarms above and are continuing their search.

Charlotte FD 1I · 0:13
Ladder 14. Go ahead. We're off on 6, everything's clear, but we can hear audible alarms going off above us. We're going to continue up, see if we can lay eyes on that floor.

The power company is responding to a wider area power failure, not just the building. No smoke or fire detected on the mezzanine.

Charlotte FD 1I · 0:18
Engine 4, go ahead. Ready to be on the phone with the building engineers. Got Duke Power en route as a result of a power failure in the area as well, surrounding the building, not just the building. And you don't have any signs of smoke or fire up on the mezzanine.

Firefighters report a total building power failure and have requested the power company to respond.

Charlotte FD 1I · 0:15
Command on alarm. Go ahead, command. We're going to need Duke Power en route. Evidently got total building failure, but evidently also power failure in the area as well, according to safety as he was en route for the incident. Alarm covers.

Firefighters report that seven elevators are clear in the lobby, with the remaining five likely between floors 6 and 10.

Charlotte FD 1I · 0:22
Rescue 11 to command. Go ahead. 7 out of the 12 elevators are in the lobby, all clear. The other 5 are probably between floors 6 and 10. Okay, I copy.

Firefighters have forced entry to access a stairwell for further investigation.

Charlotte FD 1I · 0:28
Ladder 4 in the air, to Ladder 4, Captain. Ladder 4 is on, Mobile 5, go ahead. What's that stairwell that you guys are seeing? This stairwell. It's come out of the fire control room, come into the lobby, hang a left, and then it'll be right there on the right, tucked in a little alcove. We forced the door to get into the stairwell access.

Firefighters are bringing high-rise packs to the lobby to assist with the response.

Charlotte FD 1I · 0:10
Command Engine 5. Go ahead. Forward to the lobby, you'll be working for Battalion 9. Bringing you high-rise packs. Engine 5, copies.

Firefighters report no signs of fire on the top mezzanine area. Crews are checking upper levels.

Charlotte FD 1I · 0:22
2. Checking for windows on the side there by the overpass. We've got no signs of fire on that top mezzanine area. Alright, I copy. You say you're on phone 2? Engine 4 is on level 3. Ladder 4 and Engine 1 are headed up to level 4. Okay, I copy.

Firefighters have received a report of a fire in a building.

Charlotte FD 1I · 0:08
Larding units responding to 128 South John Street, fill out the box for fire coming from the building, from security. Battalion 1, copy.

A 911 caller has reported an unconfirmed incident at 128 E John St.

Firefighters are releasing additional units from the scene as the situation is under control.

Charlotte FD 1I · 0:30
9-3 command. Go ahead. Are we good to cut loose, second alarm companies? Yeah, 10-4. We had talked through the staging channel that we were cutting them loose. Yeah, I thought I was, I was under the impression they had already been cut loose and were leaving. Roger. I'll make it loud and clear on staging if they're still there. Okay. Command all units, with the exception of the 1s and the 4s, and once Rescue 11 and Ladder 2 come out, all units can go. Clear.
Charlotte FD 1I · 0:07
Alarm, copies, direct, all elevators clear. Unless you need something else, we're on fire. You can go ahead, we're coming over to the lobby.

Firefighters closed Tryon Street between 3rd and 5th.

Charlotte FD 1I · 0:16
Command to alarm. Go ahead, command. Contact CPD, have them shut down Tryon Street between 3rd and 5th. 3rd and 5th. We want to make staging on Tryon Street, direction of travel between 3rd and 5th. Alarm, copy.

Contrary to the initial report, this incident occurred at 128 South Tryon Street.

The address reported for this incident has changed to 128 S Tryon St.

The emergency generator is running properly, and its exhaust is the source of the smoke on the seventh floor.

Charlotte FD 1I · 0:30
Ladder 4 to command. Go ahead. Made emergency generator room. It is fired up and running. Appears to be in good operation. Okay, 10-4. You're pretty certain that exhaust you were dealing with on 7 is coming from that, correct? Correct. Okay, 10-4. The other priority we've got right now is we've got five elevators that are unaccounted for.

Firefighters are preparing to assess the elevators stuck between floors 6 and 10.

Charlotte FD 1I · 0:20
Ladder 2 to 11, you say you're on 45? We're in the lobby right now. We're getting ready to open these fastbacks to get a better judge of where the elevators are set, but we have to check 5 elevators that are between floors. 6 and 10 is what it looks like.

Firefighters have confirmed that no fire was detected.

Charlotte FD 1I · 0:30
Ladder 4. Go ahead. Oliver 2nd, alarm company's arrived. Do you need additional resources up there right now? Negative. We've checked all the way up to floor 10. No signs of fire. We confirmed where the smoke was coming on floor 7 mezzanine. Nothing else to check up here. 4s are making their way back down to the lobby. Okay, I copy. Command Rescue 11. Rescue 11. Do you need assistance verifying the other...

Firefighters have identified vent pipes on the seventh floor as the source of the smoke.

Charlotte FD 1I · 0:31
Ladder 1 to command. Go ahead, ladder 1. We're out on the mezzanine, 5th floor. Looks like there's another mezzanine on this ladder, PSB, where it's coming from. It looks, we can't see the exhaust pipe. It looks like it's exhaust from something. Okay, mezzanine on 7. Ladder 4 to command. Ladder 4, go ahead. Fours are on floor 7. The two vent pipes that we saw before is going to be the source of that smoke now. They were not producing.

Firefighters are checking the basement area for any issues with the backup generator or vent pipes.

Charlotte FD 1I · 0:31
Ladder 4 to command. Go ahead, 4. Let me get a Comfort 2 to check below the first floor into the basement area, to make sure with the backup generator or anything like that, nothing else is just coming out through those vent pipes. Alright, copy. Command Battalion 9. Go ahead. Just copy that, we need to check them below first floor level. 10-4, I got Engine 5 and Engine 2. We'll check it.

Firefighters on the tenth floor report steam or smoke near the first mezzanine level by the crossover bridge.

Charlotte FD 1I · 0:21
Ladder 4 to command. Go ahead. From floor 10 looking down, possibly the first mezzanine level, just to the right of the crosswalk, uh, cross over, uh, bridge, there is steam smoke coming.

Firefighters have partially opened a window on the fifth floor for better access to the mezzanine.

Charlotte FD 1I · 0:16
Ladder 4 to Ladder 1, can you confirm that from where you're at with that mezzanine? Yeah, Chief, the area was probably the best access. We were able to get a window on the fifth floor that led to the mezzanine halfway open. We could get it all open if needed as well.

Firefighters report no signs of fire on the seventh-floor mezzanine.

Charlotte FD 1I · 0:10
Alright, Engine 4, Engine 1, Ladder 1, sparking our way up to you. No signs of fire on 7 on the mezzanine.

Firefighters have reached the seventh floor and are inspecting a mezzanine area with large exhaust vents.

Charlotte FD 1I · 0:14
Alright, we're off on floor 7. We've got a nezzanine area. Large exhaust vents.

Firefighters on the sixth floor report clear conditions but hear alarms above and are continuing their search.

Charlotte FD 1I · 0:13
Ladder 14. Go ahead. We're off on 6, everything's clear, but we can hear audible alarms going off above us. We're going to continue up, see if we can lay eyes on that floor.

The power company is responding to a wider area power failure, not just the building. No smoke or fire detected on the mezzanine.

Charlotte FD 1I · 0:18
Engine 4, go ahead. Ready to be on the phone with the building engineers. Got Duke Power en route as a result of a power failure in the area as well, surrounding the building, not just the building. And you don't have any signs of smoke or fire up on the mezzanine.

Firefighters report a total building power failure and have requested the power company to respond.

Charlotte FD 1I · 0:15
Command on alarm. Go ahead, command. We're going to need Duke Power en route. Evidently got total building failure, but evidently also power failure in the area as well, according to safety as he was en route for the incident. Alarm covers.

Firefighters report that seven elevators are clear in the lobby, with the remaining five likely between floors 6 and 10.

Charlotte FD 1I · 0:22
Rescue 11 to command. Go ahead. 7 out of the 12 elevators are in the lobby, all clear. The other 5 are probably between floors 6 and 10. Okay, I copy.

Firefighters have forced entry to access a stairwell for further investigation.

Charlotte FD 1I · 0:28
Ladder 4 in the air, to Ladder 4, Captain. Ladder 4 is on, Mobile 5, go ahead. What's that stairwell that you guys are seeing? This stairwell. It's come out of the fire control room, come into the lobby, hang a left, and then it'll be right there on the right, tucked in a little alcove. We forced the door to get into the stairwell access.

Firefighters are bringing high-rise packs to the lobby to assist with the response.

Charlotte FD 1I · 0:10
Command Engine 5. Go ahead. Forward to the lobby, you'll be working for Battalion 9. Bringing you high-rise packs. Engine 5, copies.

Firefighters report no signs of fire on the top mezzanine area. Crews are checking upper levels.

Charlotte FD 1I · 0:22
2. Checking for windows on the side there by the overpass. We've got no signs of fire on that top mezzanine area. Alright, I copy. You say you're on phone 2? Engine 4 is on level 3. Ladder 4 and Engine 1 are headed up to level 4. Okay, I copy.

Firefighters have received a report of a fire in a building.

Charlotte FD 1I · 0:08
Larding units responding to 128 South John Street, fill out the box for fire coming from the building, from security. Battalion 1, copy.

A 911 caller has reported an unconfirmed incident at 128 E John St.

Firefighters are releasing additional units from the scene as the situation is under control.

Charlotte FD 1I · 0:30
9-3 command. Go ahead. Are we good to cut loose, second alarm companies? Yeah, 10-4. We had talked through the staging channel that we were cutting them loose. Yeah, I thought I was, I was under the impression they had already been cut loose and were leaving. Roger. I'll make it loud and clear on staging if they're still there. Okay. Command all units, with the exception of the 1s and the 4s, and once Rescue 11 and Ladder 2 come out, all units can go. Clear.
Charlotte FD 1I · 0:07
Alarm, copies, direct, all elevators clear. Unless you need something else, we're on fire. You can go ahead, we're coming over to the lobby.

Firefighters closed Tryon Street between 3rd and 5th.

Charlotte FD 1I · 0:16
Command to alarm. Go ahead, command. Contact CPD, have them shut down Tryon Street between 3rd and 5th. 3rd and 5th. We want to make staging on Tryon Street, direction of travel between 3rd and 5th. Alarm, copy.

Contrary to the initial report, this incident occurred at 128 South Tryon Street.

The address reported for this incident has changed to 128 S Tryon St.

The emergency generator is running properly, and its exhaust is the source of the smoke on the seventh floor.

Charlotte FD 1I · 0:30
Ladder 4 to command. Go ahead. Made emergency generator room. It is fired up and running. Appears to be in good operation. Okay, 10-4. You're pretty certain that exhaust you were dealing with on 7 is coming from that, correct? Correct. Okay, 10-4. The other priority we've got right now is we've got five elevators that are unaccounted for.

Firefighters are preparing to assess the elevators stuck between floors 6 and 10.

Charlotte FD 1I · 0:20
Ladder 2 to 11, you say you're on 45? We're in the lobby right now. We're getting ready to open these fastbacks to get a better judge of where the elevators are set, but we have to check 5 elevators that are between floors. 6 and 10 is what it looks like.

Firefighters have confirmed that no fire was detected.

Charlotte FD 1I · 0:30
Ladder 4. Go ahead. Oliver 2nd, alarm company's arrived. Do you need additional resources up there right now? Negative. We've checked all the way up to floor 10. No signs of fire. We confirmed where the smoke was coming on floor 7 mezzanine. Nothing else to check up here. 4s are making their way back down to the lobby. Okay, I copy. Command Rescue 11. Rescue 11. Do you need assistance verifying the other...

Firefighters have identified vent pipes on the seventh floor as the source of the smoke.

Charlotte FD 1I · 0:31
Ladder 1 to command. Go ahead, ladder 1. We're out on the mezzanine, 5th floor. Looks like there's another mezzanine on this ladder, PSB, where it's coming from. It looks, we can't see the exhaust pipe. It looks like it's exhaust from something. Okay, mezzanine on 7. Ladder 4 to command. Ladder 4, go ahead. Fours are on floor 7. The two vent pipes that we saw before is going to be the source of that smoke now. They were not producing.

Firefighters are checking the basement area for any issues with the backup generator or vent pipes.

Charlotte FD 1I · 0:31
Ladder 4 to command. Go ahead, 4. Let me get a Comfort 2 to check below the first floor into the basement area, to make sure with the backup generator or anything like that, nothing else is just coming out through those vent pipes. Alright, copy. Command Battalion 9. Go ahead. Just copy that, we need to check them below first floor level. 10-4, I got Engine 5 and Engine 2. We'll check it.

Firefighters on the tenth floor report steam or smoke near the first mezzanine level by the crossover bridge.

Charlotte FD 1I · 0:21
Ladder 4 to command. Go ahead. From floor 10 looking down, possibly the first mezzanine level, just to the right of the crosswalk, uh, cross over, uh, bridge, there is steam smoke coming.

Firefighters have partially opened a window on the fifth floor for better access to the mezzanine.

Charlotte FD 1I · 0:16
Ladder 4 to Ladder 1, can you confirm that from where you're at with that mezzanine? Yeah, Chief, the area was probably the best access. We were able to get a window on the fifth floor that led to the mezzanine halfway open. We could get it all open if needed as well.

Firefighters report no signs of fire on the seventh-floor mezzanine.

Charlotte FD 1I · 0:10
Alright, Engine 4, Engine 1, Ladder 1, sparking our way up to you. No signs of fire on 7 on the mezzanine.

Firefighters have reached the seventh floor and are inspecting a mezzanine area with large exhaust vents.

Charlotte FD 1I · 0:14
Alright, we're off on floor 7. We've got a nezzanine area. Large exhaust vents.

Firefighters on the sixth floor report clear conditions but hear alarms above and are continuing their search.

Charlotte FD 1I · 0:13
Ladder 14. Go ahead. We're off on 6, everything's clear, but we can hear audible alarms going off above us. We're going to continue up, see if we can lay eyes on that floor.

The power company is responding to a wider area power failure, not just the building. No smoke or fire detected on the mezzanine.

Charlotte FD 1I · 0:18
Engine 4, go ahead. Ready to be on the phone with the building engineers. Got Duke Power en route as a result of a power failure in the area as well, surrounding the building, not just the building. And you don't have any signs of smoke or fire up on the mezzanine.

Firefighters report a total building power failure and have requested the power company to respond.

Charlotte FD 1I · 0:15
Command on alarm. Go ahead, command. We're going to need Duke Power en route. Evidently got total building failure, but evidently also power failure in the area as well, according to safety as he was en route for the incident. Alarm covers.

Firefighters report that seven elevators are clear in the lobby, with the remaining five likely between floors 6 and 10.

Charlotte FD 1I · 0:22
Rescue 11 to command. Go ahead. 7 out of the 12 elevators are in the lobby, all clear. The other 5 are probably between floors 6 and 10. Okay, I copy.

Firefighters have forced entry to access a stairwell for further investigation.

Charlotte FD 1I · 0:28
Ladder 4 in the air, to Ladder 4, Captain. Ladder 4 is on, Mobile 5, go ahead. What's that stairwell that you guys are seeing? This stairwell. It's come out of the fire control room, come into the lobby, hang a left, and then it'll be right there on the right, tucked in a little alcove. We forced the door to get into the stairwell access.

Firefighters are bringing high-rise packs to the lobby to assist with the response.

Charlotte FD 1I · 0:10
Command Engine 5. Go ahead. Forward to the lobby, you'll be working for Battalion 9. Bringing you high-rise packs. Engine 5, copies.

Firefighters report no signs of fire on the top mezzanine area. Crews are checking upper levels.

Charlotte FD 1I · 0:22
2. Checking for windows on the side there by the overpass. We've got no signs of fire on that top mezzanine area. Alright, I copy. You say you're on phone 2? Engine 4 is on level 3. Ladder 4 and Engine 1 are headed up to level 4. Okay, I copy.

Firefighters have received a report of a fire in a building.

Charlotte FD 1I · 0:08
Larding units responding to 128 South John Street, fill out the box for fire coming from the building, from security. Battalion 1, copy.

A 911 caller has reported an unconfirmed incident at 128 E John St.

Firefighters are releasing additional units from the scene as the situation is under control.

Charlotte FD 1I · 0:30
9-3 command. Go ahead. Are we good to cut loose, second alarm companies? Yeah, 10-4. We had talked through the staging channel that we were cutting them loose. Yeah, I thought I was, I was under the impression they had already been cut loose and were leaving. Roger. I'll make it loud and clear on staging if they're still there. Okay. Command all units, with the exception of the 1s and the 4s, and once Rescue 11 and Ladder 2 come out, all units can go. Clear.
Charlotte FD 1I · 0:07
Alarm, copies, direct, all elevators clear. Unless you need something else, we're on fire. You can go ahead, we're coming over to the lobby.

Firefighters closed Tryon Street between 3rd and 5th.

Charlotte FD 1I · 0:16
Command to alarm. Go ahead, command. Contact CPD, have them shut down Tryon Street between 3rd and 5th. 3rd and 5th. We want to make staging on Tryon Street, direction of travel between 3rd and 5th. Alarm, copy.

Contrary to the initial report, this incident occurred at 128 South Tryon Street.

The address reported for this incident has changed to 128 S Tryon St.

The emergency generator is running properly, and its exhaust is the source of the smoke on the seventh floor.

Charlotte FD 1I · 0:30
Ladder 4 to command. Go ahead. Made emergency generator room. It is fired up and running. Appears to be in good operation. Okay, 10-4. You're pretty certain that exhaust you were dealing with on 7 is coming from that, correct? Correct. Okay, 10-4. The other priority we've got right now is we've got five elevators that are unaccounted for.

Firefighters are preparing to assess the elevators stuck between floors 6 and 10.

Charlotte FD 1I · 0:20
Ladder 2 to 11, you say you're on 45? We're in the lobby right now. We're getting ready to open these fastbacks to get a better judge of where the elevators are set, but we have to check 5 elevators that are between floors. 6 and 10 is what it looks like.

Firefighters have confirmed that no fire was detected.

Charlotte FD 1I · 0:30
Ladder 4. Go ahead. Oliver 2nd, alarm company's arrived. Do you need additional resources up there right now? Negative. We've checked all the way up to floor 10. No signs of fire. We confirmed where the smoke was coming on floor 7 mezzanine. Nothing else to check up here. 4s are making their way back down to the lobby. Okay, I copy. Command Rescue 11. Rescue 11. Do you need assistance verifying the other...

Firefighters have identified vent pipes on the seventh floor as the source of the smoke.

Charlotte FD 1I · 0:31
Ladder 1 to command. Go ahead, ladder 1. We're out on the mezzanine, 5th floor. Looks like there's another mezzanine on this ladder, PSB, where it's coming from. It looks, we can't see the exhaust pipe. It looks like it's exhaust from something. Okay, mezzanine on 7. Ladder 4 to command. Ladder 4, go ahead. Fours are on floor 7. The two vent pipes that we saw before is going to be the source of that smoke now. They were not producing.

Firefighters are checking the basement area for any issues with the backup generator or vent pipes.

Charlotte FD 1I · 0:31
Ladder 4 to command. Go ahead, 4. Let me get a Comfort 2 to check below the first floor into the basement area, to make sure with the backup generator or anything like that, nothing else is just coming out through those vent pipes. Alright, copy. Command Battalion 9. Go ahead. Just copy that, we need to check them below first floor level. 10-4, I got Engine 5 and Engine 2. We'll check it.

Firefighters on the tenth floor report steam or smoke near the first mezzanine level by the crossover bridge.

Charlotte FD 1I · 0:21
Ladder 4 to command. Go ahead. From floor 10 looking down, possibly the first mezzanine level, just to the right of the crosswalk, uh, cross over, uh, bridge, there is steam smoke coming.

Firefighters have partially opened a window on the fifth floor for better access to the mezzanine.

Charlotte FD 1I · 0:16
Ladder 4 to Ladder 1, can you confirm that from where you're at with that mezzanine? Yeah, Chief, the area was probably the best access. We were able to get a window on the fifth floor that led to the mezzanine halfway open. We could get it all open if needed as well.

Firefighters report no signs of fire on the seventh-floor mezzanine.

Charlotte FD 1I · 0:10
Alright, Engine 4, Engine 1, Ladder 1, sparking our way up to you. No signs of fire on 7 on the mezzanine.

Firefighters have reached the seventh floor and are inspecting a mezzanine area with large exhaust vents.

Charlotte FD 1I · 0:14
Alright, we're off on floor 7. We've got a nezzanine area. Large exhaust vents.

Firefighters on the sixth floor report clear conditions but hear alarms above and are continuing their search.

Charlotte FD 1I · 0:13
Ladder 14. Go ahead. We're off on 6, everything's clear, but we can hear audible alarms going off above us. We're going to continue up, see if we can lay eyes on that floor.

The power company is responding to a wider area power failure, not just the building. No smoke or fire detected on the mezzanine.

Charlotte FD 1I · 0:18
Engine 4, go ahead. Ready to be on the phone with the building engineers. Got Duke Power en route as a result of a power failure in the area as well, surrounding the building, not just the building. And you don't have any signs of smoke or fire up on the mezzanine.

Firefighters report a total building power failure and have requested the power company to respond.

Charlotte FD 1I · 0:15
Command on alarm. Go ahead, command. We're going to need Duke Power en route. Evidently got total building failure, but evidently also power failure in the area as well, according to safety as he was en route for the incident. Alarm covers.

Firefighters report that seven elevators are clear in the lobby, with the remaining five likely between floors 6 and 10.

Charlotte FD 1I · 0:22
Rescue 11 to command. Go ahead. 7 out of the 12 elevators are in the lobby, all clear. The other 5 are probably between floors 6 and 10. Okay, I copy.

Firefighters have forced entry to access a stairwell for further investigation.

Charlotte FD 1I · 0:28
Ladder 4 in the air, to Ladder 4, Captain. Ladder 4 is on, Mobile 5, go ahead. What's that stairwell that you guys are seeing? This stairwell. It's come out of the fire control room, come into the lobby, hang a left, and then it'll be right there on the right, tucked in a little alcove. We forced the door to get into the stairwell access.

Firefighters are bringing high-rise packs to the lobby to assist with the response.

Charlotte FD 1I · 0:10
Command Engine 5. Go ahead. Forward to the lobby, you'll be working for Battalion 9. Bringing you high-rise packs. Engine 5, copies.

Firefighters report no signs of fire on the top mezzanine area. Crews are checking upper levels.

Charlotte FD 1I · 0:22
2. Checking for windows on the side there by the overpass. We've got no signs of fire on that top mezzanine area. Alright, I copy. You say you're on phone 2? Engine 4 is on level 3. Ladder 4 and Engine 1 are headed up to level 4. Okay, I copy.

Firefighters have received a report of a fire in a building.

Charlotte FD 1I · 0:08
Larding units responding to 128 South John Street, fill out the box for fire coming from the building, from security. Battalion 1, copy.

A 911 caller has reported an unconfirmed incident at 128 E John St.

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