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Incident location
Hazardous Condition
6Radio Clips

Nine People Rescued From Stuck Elevator on Fourth Floor

305 N Graham St, Fourth Ward, Charlotte

Published · Updated

Resolved· All Occupants Freed

Summary

  • Firefighters in Charlotte responded to a report of a person trapped in an elevator at 525 W 7th St. Crews worked to access and secure the power to the elevator in order to free the individual.

Timeline

All nine occupants have been safely freed from the elevator.

Charlotte FD 1J · 0:06
Ladder 4, go ahead. All nine occupants are free of the elevator. 10-4-0-0-0-5.

Firefighters confirm nine people are stuck in the elevator on the fourth floor.

Charlotte FD 1J · 0:18
Alarm to company. Go ahead. We got a call from the alarm company about nine subjects inside of an elevator on the fourth floor. They gave an address at 305 North Graham Street, but they didn't give an elevator number. Not sure if that's the one you're at. That's going to be the same one we're at. 10-4, sir.

The address reported for this incident has changed to 305 N Graham St.

Firefighters have turned off the power and are working to free the person from the elevator.

Charlotte FD 1J · 0:24
Ladder 4 engineer, Ladder 4 captain. Car 1, power's off. Confirmed, power is off. That's 10-4. We're working on getting them out now. We won't be turning the power back onto it, you can leave it in the off position. Copy that, headed to you. We're on floor 5.

Firefighters are working to access the room to secure power to the elevator.

Charlotte FD 1J · 0:11
Ladder 4 driver, you got power secured to the elevator? Not yet. Trying to access the room again. The lock was giving me a problem. Stand by.

Firefighters are attempting to reset the elevator by cycling the power.

Charlotte FD 1J · 0:08
Ladder 4 driver leads, see if we can cycle the power and then turn it back on and see if that resets it and able to recall it again.

Firefighters have received a report of a person stuck in an elevator.

Charlotte FD ALARM · 0:20
Ladder 4, elevator entrapment investigation, 525 West 7th Street, on J, Juliet. Ladder 4, elevator entrapment investigation, 525 West 7th Street, on J, Juliet.

A 911 caller has reported an unconfirmed incident at 525 W 7th St.

All nine occupants have been safely freed from the elevator.

Charlotte FD 1J · 0:06
Ladder 4, go ahead. All nine occupants are free of the elevator. 10-4-0-0-0-5.

Firefighters confirm nine people are stuck in the elevator on the fourth floor.

Charlotte FD 1J · 0:18
Alarm to company. Go ahead. We got a call from the alarm company about nine subjects inside of an elevator on the fourth floor. They gave an address at 305 North Graham Street, but they didn't give an elevator number. Not sure if that's the one you're at. That's going to be the same one we're at. 10-4, sir.

The address reported for this incident has changed to 305 N Graham St.

Firefighters have turned off the power and are working to free the person from the elevator.

Charlotte FD 1J · 0:24
Ladder 4 engineer, Ladder 4 captain. Car 1, power's off. Confirmed, power is off. That's 10-4. We're working on getting them out now. We won't be turning the power back onto it, you can leave it in the off position. Copy that, headed to you. We're on floor 5.

Firefighters are working to access the room to secure power to the elevator.

Charlotte FD 1J · 0:11
Ladder 4 driver, you got power secured to the elevator? Not yet. Trying to access the room again. The lock was giving me a problem. Stand by.

Firefighters are attempting to reset the elevator by cycling the power.

Charlotte FD 1J · 0:08
Ladder 4 driver leads, see if we can cycle the power and then turn it back on and see if that resets it and able to recall it again.

Firefighters have received a report of a person stuck in an elevator.

Charlotte FD ALARM · 0:20
Ladder 4, elevator entrapment investigation, 525 West 7th Street, on J, Juliet. Ladder 4, elevator entrapment investigation, 525 West 7th Street, on J, Juliet.

A 911 caller has reported an unconfirmed incident at 525 W 7th St.

All nine occupants have been safely freed from the elevator.

Charlotte FD 1J · 0:06
Ladder 4, go ahead. All nine occupants are free of the elevator. 10-4-0-0-0-5.

Firefighters confirm nine people are stuck in the elevator on the fourth floor.

Charlotte FD 1J · 0:18
Alarm to company. Go ahead. We got a call from the alarm company about nine subjects inside of an elevator on the fourth floor. They gave an address at 305 North Graham Street, but they didn't give an elevator number. Not sure if that's the one you're at. That's going to be the same one we're at. 10-4, sir.

The address reported for this incident has changed to 305 N Graham St.

Firefighters have turned off the power and are working to free the person from the elevator.

Charlotte FD 1J · 0:24
Ladder 4 engineer, Ladder 4 captain. Car 1, power's off. Confirmed, power is off. That's 10-4. We're working on getting them out now. We won't be turning the power back onto it, you can leave it in the off position. Copy that, headed to you. We're on floor 5.

Firefighters are working to access the room to secure power to the elevator.

Charlotte FD 1J · 0:11
Ladder 4 driver, you got power secured to the elevator? Not yet. Trying to access the room again. The lock was giving me a problem. Stand by.

Firefighters are attempting to reset the elevator by cycling the power.

Charlotte FD 1J · 0:08
Ladder 4 driver leads, see if we can cycle the power and then turn it back on and see if that resets it and able to recall it again.

Firefighters have received a report of a person stuck in an elevator.

Charlotte FD ALARM · 0:20
Ladder 4, elevator entrapment investigation, 525 West 7th Street, on J, Juliet. Ladder 4, elevator entrapment investigation, 525 West 7th Street, on J, Juliet.

A 911 caller has reported an unconfirmed incident at 525 W 7th St.

All nine occupants have been safely freed from the elevator.

Charlotte FD 1J · 0:06
Ladder 4, go ahead. All nine occupants are free of the elevator. 10-4-0-0-0-5.

Firefighters confirm nine people are stuck in the elevator on the fourth floor.

Charlotte FD 1J · 0:18
Alarm to company. Go ahead. We got a call from the alarm company about nine subjects inside of an elevator on the fourth floor. They gave an address at 305 North Graham Street, but they didn't give an elevator number. Not sure if that's the one you're at. That's going to be the same one we're at. 10-4, sir.

The address reported for this incident has changed to 305 N Graham St.

Firefighters have turned off the power and are working to free the person from the elevator.

Charlotte FD 1J · 0:24
Ladder 4 engineer, Ladder 4 captain. Car 1, power's off. Confirmed, power is off. That's 10-4. We're working on getting them out now. We won't be turning the power back onto it, you can leave it in the off position. Copy that, headed to you. We're on floor 5.

Firefighters are working to access the room to secure power to the elevator.

Charlotte FD 1J · 0:11
Ladder 4 driver, you got power secured to the elevator? Not yet. Trying to access the room again. The lock was giving me a problem. Stand by.

Firefighters are attempting to reset the elevator by cycling the power.

Charlotte FD 1J · 0:08
Ladder 4 driver leads, see if we can cycle the power and then turn it back on and see if that resets it and able to recall it again.

Firefighters have received a report of a person stuck in an elevator.

Charlotte FD ALARM · 0:20
Ladder 4, elevator entrapment investigation, 525 West 7th Street, on J, Juliet. Ladder 4, elevator entrapment investigation, 525 West 7th Street, on J, Juliet.

A 911 caller has reported an unconfirmed incident at 525 W 7th St.

All nine occupants have been safely freed from the elevator.

Charlotte FD 1J · 0:06
Ladder 4, go ahead. All nine occupants are free of the elevator. 10-4-0-0-0-5.

Firefighters confirm nine people are stuck in the elevator on the fourth floor.

Charlotte FD 1J · 0:18
Alarm to company. Go ahead. We got a call from the alarm company about nine subjects inside of an elevator on the fourth floor. They gave an address at 305 North Graham Street, but they didn't give an elevator number. Not sure if that's the one you're at. That's going to be the same one we're at. 10-4, sir.

The address reported for this incident has changed to 305 N Graham St.

Firefighters have turned off the power and are working to free the person from the elevator.

Charlotte FD 1J · 0:24
Ladder 4 engineer, Ladder 4 captain. Car 1, power's off. Confirmed, power is off. That's 10-4. We're working on getting them out now. We won't be turning the power back onto it, you can leave it in the off position. Copy that, headed to you. We're on floor 5.

Firefighters are working to access the room to secure power to the elevator.

Charlotte FD 1J · 0:11
Ladder 4 driver, you got power secured to the elevator? Not yet. Trying to access the room again. The lock was giving me a problem. Stand by.

Firefighters are attempting to reset the elevator by cycling the power.

Charlotte FD 1J · 0:08
Ladder 4 driver leads, see if we can cycle the power and then turn it back on and see if that resets it and able to recall it again.

Firefighters have received a report of a person stuck in an elevator.

Charlotte FD ALARM · 0:20
Ladder 4, elevator entrapment investigation, 525 West 7th Street, on J, Juliet. Ladder 4, elevator entrapment investigation, 525 West 7th Street, on J, Juliet.

A 911 caller has reported an unconfirmed incident at 525 W 7th St.

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