Reporting Guidelines

A Signal should contain content that confirms the details of an incident or prompts a moderator to create a new incident. Moderators consider:

• Is this video newsworthy?
• Does this clearly explain what's happening at a scene?
• Can this information help someone else?
• Is privacy respected?

Moderators may accept a Signal that contains:

• Police or firefighter activity
• Serious collisions
• Fires, smoke, or gas leaks
• Protests, large crowds assembling, or evacuations
• Dangerous conditions (unstable structures, sinkholes, oil spills, etc.)

Moderators may reject a Signal that lacks:

• Clear visuals of a scene (i.e. recorded too far away)
• Narration about what’s happening
• Evidence of a crime or public safety issue

Don’t be discouraged if your Signal is rejected! Citizen enforces these guidelines for the safety and protection of your community.

Still have questions? Send us an email!